PWTAG has a major role in the treatment and quality of public and private swimming pool water.

To meet the Code and gain the Poolmark qualification pools must have appropriately trained and qualified staff called swimming pool technical operators (SPTOs). To show the training required PWTAG has produced a training document. Its syllabus defines the knowledge and onsite skills that lead to competence. Pools themselves can assess staff knowledge against the syllabus, or it can be used as a basis of a training programme.

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