Poolmark


Poolmark is the UK National Standard for quality, healthy pools. The Poolmark certification is an assurance to operators and to the public that the pool meets essential healthy pool operational standards.


The PWTAG Code of Practice provides pool operators with a structured plan for the technical operation of their pool. The Code ensures that the pool meets quality standards that provide a healthy experience for swimmers. For this reason all UK pools are encouraged to follow it. Following the Code gives an assurance to operators and the public that the pool meets essential healthy pool operational standards. The Code is designed, among other things, to meet the health challenge of one of the greatest threats that the sector has to deal with – the chlorine-resistant pathogen, Cryptosporidium.

The Code is based on the 2009 PWTAG book, Swimming Pool Water: treatment and quality standards for pools and spas. It does not replace the book. Operators should still refer to it, and it provides some of the basis for PWTAG’s training material.


Poolmark Memberships


To gain a Poolmark, Swimming Pools must meet and follow the PWTAG Code of Practice. If the assessment is successful, they will receive a plaque and certificate; and also become an associate member of PWTAG.

  • The PWTAG UK Code of Practice is the UK National Standard for safe, hygienic, quality, healthy swimming pool water

  • Poolmark is the swimming pool accreditation scheme that shows a pool is operating to the PWTAG code.

  • The Poolmark certification is an assurance to operators and to the public that the pool meets essential safe and healthy pool operational standards

How do I become an accredited pool?



Poolmark - The Safe Swimming Pool Certification

What are the benefits of becoming accredited?

  • You will be sure yourself that the pool is safe and comfortable for bathers.
  • You will have the reputation and authority of PWTAG behind you.
  • If anything does go wrong at the pool, you will be able to demonstrate – in court if necessary – that you were following the best available guidelines; without this protection, you are vulnerable.
  • Bathers can be assured – by you and by the PoolMark plaque – that the pool is approved.
  • You can rely on the authority of the organisations that endorse PWTAG – Public Health England, Health & Safety Executive etc.

If successful, what do you get in return?

Recognition and Assessment

Pools that follow and achieve the Code’s standards through assessment are awarded a plaque and certificate to show their achievement. They also become associate members of PWTAG and receive technical updates, emergency notices and have access to designated areas of the PWTAG website which includes an online version of the PWTAG book, Swimming Pool Water: treatment and quality standards for pools and spas. Pools will be assessed either by a PWTAG-approved assessor or through self-assessment. Either way, there will be a fee to PWTAG of £100, which includes the assessment, the certificate, a plaque and associate membership for 5 years. Professional assessors will require an additional fee. Self-assessment forms free to download from our site.

Trained staff

To meet the Code, pools must have appropriately trained and qualified staff called swimming pool technical operators (SPTOs). To show the training required PWTAG has produced a training document – which is free to download. Its syllabus defines the knowledge and onsite skills that lead to competence. Pools themselves can assess staff knowledge against the syllabus, or it can be used as the basis of a training programme. PWTAG itself does not do the training; that is provided by training organisations accredited by PWTAG. Their staff are qualified to PWTAG standards.

Registered staff

Candidates who become SPTO qualified are entitled to become listed on a SPTO register held by PWTAG. The fee for this is £10 for 5 years and can be paid by the training organisation or the successful candidate. Registration brings benefits to the SPTO of updates from PWTAG, emergency notifications. Registered SPTOs will be reminded prior to the end of their 5-year term that they must update the currency of their qualification. The accredited training organisation, and not PWTAG, will provide updates.

Poolmark - Gaining your plaque

How do I become an accredited pool?

You have decided to become a Poolmark accredited pool:

  1. Read the Code of Practice

    The PWTAG Code of Practice provides pool operators with a structured plan for the technical operation of their pool. The Code ensures that the technical operation of a pool meets quality standards that provide a healthy experience for swimmers using recognised and established practices, techniques, engineering and design. For this reason all UK pools are encouraged to follow it. Study the code of practice here >>

  2. Become familiar with PWTAG's Swimming Pool Water

    The essential guide for everyone involved in the design, treatment, management and scrutiny of pools of all sorts – expanded, refined, updated, still authoritative. For this reason all UK pools are encouraged to follow it. Swimming Pool Water Treatment and quality standards for pools and spas ISBN 0951700766 costs £48 each (UK) // or £55 each (Europe) // £60 each (Overseas) including postage and packing (Bulk reductions by arrangement) Purchase Here Today >>

  3. Keep up to date with our Technical notes

    PWTAG Technical Notes are updates or new material for the standards and guidance given in the the PWTAG book, Swimming Pool Water and the PWTAG Code of Practice and should be read in association with these publications. PWTAG keeps pool operators up to date by providing guidance through these technical notes on the issues of the day. We specialise in applying objective study to help optimise swimming pool technical operation. Read Our Technical Notes >>

  4. Train and qualify your staff

    If you think you can pass the assessment and your technical staff are in place, go ahead and take the self assessment or contact PWTAG for a professional assessment. PWTAG Technical Training >>

Are you ready to take the assessment? We recommend that you undertake a self-appraisal against the Code of Practice before continuing and ensure that you are familiar with the best practice standards and guidelines. From here, pools will be assessed either by a PWTAG-approved assessor or through self-assessment. Either way, there will be a fee to PWTAG of £100, which includes the assessment, the certificate, a plaque and associate membership for 5 years. Professional assessors will require an additional fee.

Take our self-assessment form to continue. Note: for us to process your self-assessment we will require the £100 fee.

Complete your self-assessment by clicking this link >>

We welcome your inquiries

Applicants should answer the questions in each of the sections 1-63. Some questions require quantitative information about the pool’s operation. These answers will be assessed independantly. Other questions require applicants to measure their operation against the Code of Practice. These questions are self-assessed as follows.

a Satisfactory: the pool has the relevant arrangements in place and meets at least the standards of the PWTAG Code of Practice
b Improvement needed: the pool does not fulfil the requirements – where this box is selected the pool should provide an explanation in the box provided at the end of this form
c Not relevant: where this box is selected the pool should provide an explanation in the box provided at the end of this form

PWTAG and it’s approved assessors will judge whether a pool has adequately met the standards of the Code of Practice (CoP). From time to time PWTAG will carry out random validation inspections.

A copy of your submitted form will be emailed to the address included in section 1.

Once the form has been completed you will be required to pay, please follow the online gateway process.

There are professional assessment companies that take on pool water treatment, for a fee. For a list of assessors please email us.

Get a list of assessors

Access to our members area >>

A plaque/certificate - confirmation for you and assurance for your customers

Support through PWTAG's expert membership

Regular updates of technical notes and industry news

Poolmark - Your Training Program

Training Information

THE ESSENTIAL GUIDE

To meet the Code and gain the Poolmark qualification pools must have appropriately trained and qualified staff called swimming pool technical operators (SPTOs). To show the training required PWTAG has produced a training document. Its syllabus defines the knowledge and onsite skills that lead to competence. Pools themselves can assess staff knowledge against the syllabus, or it can be used as the basis of a training programme.

PWTAG itself does not do the training: that is done by the accredited training organisations. (see registered operators) But staff who go through a PWTAG accredited training programme have the assurance that their staff are trained and qualified to PWTAG standards.

REGISTERED OPERATORS

Candidates who become SPTO qualified are entitled to become listed on a SPTO register help by PWTAG. The fee for this is £10 for 5 years and can be paid by the training organisation or the successful candidate. Registration bringing benefits to the STPOs will be reminded prior to the end of their 5-year term that they must update the currency of their qualification. The accredited training organisation, and not PWTAG, will provide updates.

The first accredited training organisations appointed are:

BRIO Group

P.A.L.M. Academy

Stockwell Safety

Poolmark - Contact Us

Got a question for our Poolmark team?

We welcome your inquiries. If you have an inquiry or you would like more information please complete this form